Two Sides of the Same Coin: Aging and Disability
John Dineen, MA
American business is partway into an 18 year bulge of Baby Boomer employees and customers. Many of the Boomers have or will soon have age-related impairments but don't seem themselves as disabled. Yet their need for accommodations is real and in many cases, they would be considered to have a disability under the Americans with Disabilities Act. As employees, the Boomers plan on remaining employed far longer than their parents, often remaining full time by choice. At the same time, Boomer customers control 80% of personal financial assets and over 50% of discretionary spending, making them a powerful economic force, and a remarkable percentage intend to age in place in their community. As they age, more and more develop impairments that affect their needs as employees and customers.
These two 90 minute webinar presentations explore the segment of older Americans who have not had a disability earlier in their life, and are slow to acknowledge anything has changed. We will detail the specific conditions they experience, and relate them to the types of accommodations needed to minimize their impact. For employers, the focus will be two-fold: building awareness of potential issues with older employees and identifying successful strategies for creating needed accommodations. For businesses, we will look at ways in which services, physical access, and web-based information can be improved to keep Boomer customers.
• Part I: Accommodating Older Employees Who Would Never Admit to Having a Disability (January 19th)
• Part II: Serving Older Customers Who Don't See Themselves as Disabled (January 26th)
- Time: 10:00-11:00am PST
- Cost: $90 per site
For assistance with registration:
Northwest ADA Center
Who Should Attend?
People with disabilities
Social Service Providers/Vocational Rehabilitation Counselors
State and local government agencies
Federal government agencies
Medical service providers
Live Closed-Captioning will be available during the presentations.