You are here

De-escalation or Crisis Intervention

Event Date(s): 

Wednesday, March 16, 2016



What is a Master Class?

A master class is a class given to students of a particular discipline by an expert of that discipline. CCER's Master Class Series brings the best in clinical and practical information to vocational rehabilitation counselors and other professionals. Each series involves 1-4 webinars taught by recognized experts and focusing on a specific aspect of the VR counselor's challenging role, with time for questions and consultation following the presentation.

Skills for the Assessment and De-escalation of Mentally Ill Persons 

with Kevin St. Jacques, PsyD, LMHC from St Jacques Consulting Group, LLC

This training is designed for individuals, who encounter people who are in a state of anger or are experiencing symptoms of mental illness.  The training will discuss the aggression cycle, who is likely to use anger to get their needs met, and how to de-escalate the angry person.  We will also discuss mental health behaviours commonly encountered in the community and learn how to effectively de-escalate them.  Personality disorders will be covered with an emphasis on those most likely to be seen by counselors and support staff.  We will discuss strategies to successfully de-escalate these personalities when they are in crisis.  

Learning Objectives

  1. Attendees will be able to explain anger and how to de-escalate an angry person
  2. Attendees will be able to identify behaviours common with mental illness and how to de-escalate individuals experiencing those behaviours.
  3. Attendees will be able to identify Borderline Personality Disorder, Antisocial Personality Disorder, and Narcissistic Personality Disorder, and be able to explain how to de-escalate each when in a crisis

Registration Fee

$115 per site